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Financial Policy

Handel Vision Clinic is dedicated to providing our patient with the best possible care and service. It is important to us that you have a clear understanding of our financial policy. If you have any questions, please feel free to discuss them with our staff.

Personal payment options

Patients who are not covered by an insurance plan are responsible for their charges at the time of service. A payment schedule with a credit card guarantee can be arranged for these charges prior to the beginning of treatment. We accept MasterCard, Visa, and Discover, checks or cash.

Insurance/third party payors

We go to great lengths to determine as accurately as possible, your insurance coverage, including our participation in your plan and the amount of coverage your insurance company provides. We are providers for hundreds of insurance plans and therefore, it is impossible for us to know all of the details and specifications for your plan.

As a courtesy to our patients, we will bill your insurance company for the charges you incur. We will bill up to 2 insurance companies on your behalf. We will estimate your co-pay or co-insurance, which is due at the time of service. Please understand that any expected payment from your insurance is an estimate only and you are responsible for any portion not covered by your policy. Once the insurance has processed your claim and the Explanation of Benefits is received, you will be billed for any unpaid portion that your carrier determines as “due from the patient”. In the event that your insurance plan determines a service to be a “non-covered” service or product, you will be responsible for the complete charge. Worker’s Comp claims are exempt from this rule.

Ultimately, it is your responsibility to determine all matters relating to your insurance, including eligible providers and your coverage. You are responsible for all charges you incur.

Minor patients

A parent or legal guardian must be present for all patients under the age of 18. The adult accompanying the minor patient is responsible for the payment of all fees associated with the services rendered during that visit. We will not bill a parent or guardian who is not present at the visit.

Additional information

There will be an additional charge of $35.00 for all invalid or returned checks. Any account over 60 days past due for which a payment plan has not been arranged or for which you default on the payment plan contract will be turned over to a collection agency. The patient is responsible for any fees incurred by the collection process.

Any charges or credits below $3.00 will be left on account until the next visit. No bills or checks will be sent.